Shipping and Returns

Effective Date: January 1, 2026

This Shipping & Returns Policy is incorporated into and forms part of our Terms of Service. Please review those Terms for additional information regarding purchase conditions, shipping risk, and limitations of liability.

Order Processing & Shipping

Orders are typically processed within 1–2 business days and shipped with an estimated 1–4 business day transit time. All delivery timelines are estimates and may vary based on location and carrier conditions.

Title to and risk of loss pass to you once the order is delivered to the shipping carrier. Carrier delivery confirmation constitutes proof of delivery. Texas Iberico is not responsible for theft, spoilage, or damage occurring after confirmed delivery.

Returns & Perishable Products

Due to the perishable nature of our products, all sales are final.

For food safety reasons, perishable items cannot be returned. This includes all Texas Iberico meat and food products. Refunds or replacements are not available for items that have been:

  • Opened, partially consumed, or improperly stored after delivery
  • Shipped, delayed, spoiled, or returned due to an incorrect or undeliverable shipping address

California Residents: Because our products are perishable food items, California Civil Code §1723 does not apply. All sales are final except in cases of shipping damage, defect, or fulfillment error.

Damaged, Defective, or Incorrect Orders

Please inspect your order immediately upon delivery.

If your order arrives damaged, defective, or incorrect, you must contact us within 48 hours of delivery so we can review and resolve the issue.

To assess your claim, we may request:

  • Your order number
  • Photos of the product and packaging

Approved claims may be resolved with a replacement or refund, at our sole discretion. All determinations are final.

Shipping Responsibility

Once an order has been handed off to the shipping carrier, Texas Iberico is not responsible for delays caused by weather, carrier issues, or circumstances beyond our control.

We cannot replace or refund orders that were shipped, delayed, spoiled, or returned due to an incorrect or undeliverable address provided by the customer.

Texas Iberico is not responsible for delays or delivery failures caused by acts of God, natural disasters, labor disputes, pandemics, or other force majeure events.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Perishable food products
  • Sale or promotional items
  • Gift cards
  • Custom or special-order products

Refund Processing

If a refund is approved, it will be issued to the original payment method used at checkout.

Refund processing times vary by payment provider and may take several business days to appear.

Contact Us

For order-related questions or concerns, please contact:

Texas Iberico
Email: howdy@texasiberico.com