Shipping and Returns
Effective Date: January 1, 2026
This Shipping & Returns Policy is incorporated into and forms part of our Terms of Service. Please review those Terms for additional information regarding purchase conditions, shipping risk, and limitations of liability.
Order Processing & Shipping
Orders are typically processed within 1–2 business days and shipped with an estimated 1–4 business day transit time. All delivery timelines are estimates and may vary based on location and carrier conditions.
Title to and risk of loss pass to you once the order is delivered to the shipping carrier. Carrier delivery confirmation constitutes proof of delivery. Texas Iberico is not responsible for theft, spoilage, or damage occurring after confirmed delivery.
Returns & Perishable Products
Due to the perishable nature of our products, all sales are final.
For food safety reasons, perishable items cannot be returned. This includes all Texas Iberico meat and food products. Refunds or replacements are not available for items that have been:
- Opened, partially consumed, or improperly stored after delivery
- Shipped, delayed, spoiled, or returned due to an incorrect or undeliverable shipping address
California Residents: Because our products are perishable food items, California Civil Code §1723 does not apply. All sales are final except in cases of shipping damage, defect, or fulfillment error.
Damaged, Defective, or Incorrect Orders
Please inspect your order immediately upon delivery.
If your order arrives damaged, defective, or incorrect, you must contact us within 48 hours of delivery so we can review and resolve the issue.
To assess your claim, we may request:
- Your order number
- Photos of the product and packaging
Approved claims may be resolved with a replacement or refund, at our sole discretion. All determinations are final.
Shipping Responsibility
Once an order has been handed off to the shipping carrier, Texas Iberico is not responsible for delays caused by weather, carrier issues, or circumstances beyond our control.
We cannot replace or refund orders that were shipped, delayed, spoiled, or returned due to an incorrect or undeliverable address provided by the customer.
Texas Iberico is not responsible for delays or delivery failures caused by acts of God, natural disasters, labor disputes, pandemics, or other force majeure events.
Non-Returnable Items
The following items are not eligible for return or refund:
- Perishable food products
- Sale or promotional items
- Gift cards
- Custom or special-order products
Refund Processing
If a refund is approved, it will be issued to the original payment method used at checkout.
Refund processing times vary by payment provider and may take several business days to appear.
Contact Us
For order-related questions or concerns, please contact:
Texas Iberico
Email: howdy@texasiberico.com
About Texas Iberico
Texas Iberico is 100% purebred Iberico pork raised in the Texas Hill Country. Iberico pigs are known for their natural marbling, rich flavor, and tender texture, often compared to the complexity of fine beef.
Iberico pork has significantly more intramuscular fat, which results in deeper flavor, juicier texture, and better performance across a wide range of cooking methods. Our pigs are raised longer and allowed to develop naturally, which contributes to the quality you taste.
Yes. Our pigs are raised in the Texas Hill Country. While Iberico is a heritage breed with Spanish origins, Texas Iberico is distinctly shaped by Texas land, climate, and ranching practices.
Products & Sourcing
Some products ship frozen to ensure quality and food safety, while others may ship refrigerated depending on the cut and time of year. Regardless of shipping method, all products are carefully packed to arrive in excellent condition.
We offer a curated selection of cuts through our online store. For wholesale, foodservice, or custom inquiries, please contact us directly.
Please note that we do not offer breeding stock at this time.
Yes. When acorns are in season in the Texas Hill Country, our pigs forage on them naturally. In addition to premium feed, they also forage on a wide range of native plants, including yucca, prickly pear cactus, agave, and their favorite mesquite beans.
Ordering & Shipping
Orders are typically processed within 1–2 business days before shipping.
Transit times are generally 1–4 business days, depending on your location and carrier performance. Delivery timelines may vary due to weather or broader shipping conditions.
We ship within the contiguous United States. At this time, we do not ship internationally.
Storage
If your order arrives frozen, place it directly in the freezer. If refrigerated, store it in the refrigerator and use it by the date indicated on the packaging.
Yes. If the product arrives cold and sealed, it may be safely refrozen without compromising quality.
Returns & Refunds
Due to the perishable nature of our products, all sales are final.
